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AllianceRx: Mail Order
Learn what you need to know.

Every Health Alliance associate who is covered under the Health Alliance Select medical may enroll in AllianceRx: Mail Order. By enrolling, you can save time and money by ordering your Alliance Select formulary maintenance medications online or over the phone and have them delivered right to your door. (Maintenance medications are prescriptions you take routinely and on an ongoing basis. Formulary medications are those covered under the Alliance Select medical plan.)

To participate in the program, just follow these easy steps:

Step 1. Enroll in AllianceRx: Mail Order. Because Alliance Select members are not automatically enrolled in AllianceRx, you must enroll in the program by filling out the AllianceRx enrollment form and faxing or mailing it to the AllianceRx: Mail Order pharmacy. Enrollment forms are also available in all human resources departments.

Step. 2. Arrange payment. Payment must be made before the pharmacy will fill your prescription. The most convenient payment option is MasterCard or Visa (credit or debit card). There’s a place on the enrollment form to fill in credit/debit card account information. For questions about prescription prices or method of payment, call 513-584-1397. You have the option of changing your payment method if needed.

Step 3. Send your prescription to the AllianceRx: Mail Order pharmacy. The most convenient way to provide a prescription to AllianceRx is to have your physician write a new prescription for the medication, and then you mail the prescription to AllianceRx. You are able to order a 90-day supply for most maintenance medications. Make sure your physician writes your prescription for a 90-day supply with up to four refills. This will allow you to get a 90-day supply, cutting down the number of times you'll need to order your medications, and ensures that you only have to request one prescription per year.

Step 4. Check your mail. You can expect to receive your medication within 7 business days after the pharmacy receives your prescription or refill request. Medications will be mailed via United States Postal Service directly to your home (or other designated address if indicated on enrollment form).

Step 5. After initial prescription-fill, order refills as prescribed. Once a prescription has been filled by AllianceRx, you may have it refilled by filling out the online refill form. You may also call the AllianceRx refill line at 513-584-2323 to order a refill.



Prescription Questions:
513-584-1397
Refill line: 513-584-2323
General Info: 513-584-1397
 
University Hospital Pharmacy
234 Goodman Street ML 739B
Cincinnati, OH 45219
Phone: 513-584-2323
Fax: 513-584-5270

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AllianceRx © Copyright 2006 The Health Alliance, All rights reserved. Updated 4/21/08