Drake Center Rotation Description

Rotation/Location:

Pharmacy Practice Management – The Drake Center

Preceptor:

Jason D. Niemann, RPh, PharmD, BCPS...................513-418-2691
................................................................................pager:  513-820-1191

Outcomes/Goals:

For a complete description of the educational outcomes and goals associated with this rotation, refer to the document at the beginning of this section.

R1.1, 1.2, R3.1, R3.2, R3.3, R4.1, R5.1
                       
Overview:

The Pharmacy Practice Management rotation will provide the resident with introductory experience in management supplemented by projects, discussions and participation in committees / work groups.  The resident is expected to be on rotation at a minimum Monday – Friday 0800 – 1700.  Residents may need to be present on rotation outside normal hours for certain meetings or project assignments

Activities/Assignments:

Regulatory – The resident will participate in Medication Management Standards, a subset of the Quality and Safety Committee.  During this process, the resident will conduct audits for compliance with JCAHO, National Patient Safety Goals, Institute for Healthcare Improvement Initiatives, as well as medication incident reporting and follow up, and adverse drug reactions. The resident will read and understand the Medication Management Chapter for JCAHO, and regulatory criteria for CARF, and other regulatory bodies appropriate to the practice of pharmacy and Long Term Acute Care Hospitals (LTACH). 

Policy & Procedure – The resident will review and revise at least one policy / procedure while on rotation.  The resident will review the policy for current applicable standards of practice and regulatory compliance.  The resident will learn the process for revising policy and subsequent approval.  Experience in developing and presenting staff education may be included in this activity.

Human Resources – The resident will participate in recruitment initiatives with the management team.  Activities may include interviews, tours, student and residency showcases, and screening of applications.  The resident will become familiar with staff coaching, training, the progressive discipline process and hiring process.

Budget – The resident will learn through discussion and observation about the budgetary and financial processes of the department.  Topics to be discussed include operating budget, capital budget, revenue, personnel expenses and program modifications.  The resident will review monthly budget reports and assist in analysis of budget variances.  Specific to LTACH, resident will formulate structured plan as a function of reimbursement and expense allocation.

Operations Management – The resident will participate in all management meetings.  Time will be spent with other managers in the department to gain different perspectives on operations management from various levels within the department.  Activities will include narcotics handling (receiving, ordering, distribution, reconciliation, documentation and destruction), coordination of daily workflow, coordination of daily staffing, process change / implementation and in-services.  The resident will receive an overview of department automation and technology to include maintenance, troubleshooting, interface with vendors, workflow changes and productivity measurement.

Projects will vary depending upon time of year and current issues / initiative within the department or hospital.  Most projects will be discussed at the beginning of rotation and should be accomplished within the confines of the rotation.  The resident will be responsible for miscellaneous readings on pharmacy management issues.  One article must be selected for presentation at a management meeting similar to journal club.

Evaluation: